Testimonials & Case Histories

Exceptional! In terms of a professional service, it really doesn’t get any better than Carol.

She exceeded my expectations, always going the extra mile.  Very often, I would open my emails and found she’d been working away through to the early hours.  Something I soon came to realise was very typical of her application and commitment.

Carol is a naturally gifted ‘people person’.  She really took the time to understand what I wanted and needed from my new home and this was evident with every potential property she shortlisted.  Not once did she get it even slightly wrong.

Unsurprisingly, it took just three viewings for Carol to find exactly what I was looking for!

Looking back, I could never have done this without her, and frankly, wouldn’t want to.  What is normally an incredibly stressful journey, Carol made exciting and wholly enjoyable.

If you’re looking for a property in the West Wales area, look no further.  You’ll be glad you did.

Richard Kent 25th August 2018

As we’re nearing exchange of contracts on Gilfach, Nicola and I thought that we would write a short note to express our delight at the assistance, guidance and all-round wonderful service that you have given us. I don’t think that we have ever come across anyone so dynamic or tenacious in the pursuit of a client’s wishes!

You’ve been amazing!

Your intimate knowledge of your market and exceptional local contacts means that we have found the house of our dreams in Wales – Of course, it isn’t anywhere close to the brief that we originally gave you, but you found it anyway!

If any of our friends were thinking of buying property in this area, we wouldn’t just recommend, we would insist that they take advantage of your expertise – like us they wouldn’t regret it.

We have finally managed to find time, following the usual rumpus of moving, to sit down and say a big thank you for helping us find our lovely home here in Pembrokeshire.

Having decided to retire here from Hampshire we spent many hours in fruitless search for our dream home and were disappointed so many times on turning up to view a property that did not turn out to meet our expectations.

There is no doubt that your comprehensive knowledge of the area and sensitive understanding of what we were seeking led us straight to exactly what we were looking for and ultimately saved us much frustration and many wasted hours.

We decided to locate to South Wales from South West London and recognised that we would not have the time to do a thorough house search in Wales whilst selling our property and tying up our affairs in London.

We found Carol Peett on the internet and called her. From that initial conversation we were convinced that using her would be our best option to complete our move to the timescale we wanted.  We talked to Carol at length about our requirements: our likes and dislikes about properties we had seen in person and on the internet. Carol was able to add dimensions that we could not possibly know about the areas, villages and districts – even though one of us is from South Wales! We agreed shortlists of properties with Carol and she made the initial visits, comparing them to our brief.  The detailed reports and photographs, added to her local  knowledge were  often enough for us to either discount or want to view a property.  Through this local knowledge, we were able to pinpoint a search area – something we had not been able to do on our own.

We made 2 trips to Wales with County Homesearch to view shortlisted properties and found our new home on our second trip.  It is fair to say that we would not have found this house ourselves – and the drive and attention to detail offered by Carol and the team ensured we were able to complete the sale and move in on the original timelines we had set.  She negotiated the price for us – lower than we would have thought possible, saving us money.  Over and above the service offered, Carol Peett has given us many local contacts that have made moving easier. Having Carol on hand lessened the stress of the complete process and even now when we need some local advice, knowledge or a chat, we call her or her team.  At first view, it may appear that the fees are high but our opinion is that this service has saved us time, saved us money on the house price and has introduced us to professionals who we would not otherwise have found. Above all has found us a new home in an ideal location. We would thoroughly recommend them to anyone going through a similar situation.

Just a quick note to thank you so much for helping us find the most wonderful new house.

We were so tired of our fruitless search and, until you came along, we did despair of ever finding anywhere we could both like.  Now we are fired up and so looking forward to tackling the garden.

We cannot thank you enough for your constant advice and good humour and we will recommend you to everyone we know.

When we finally made the decision to find a property near to my childhood roots, we had certain fixed ideas and requirements but neither the time nor the patience to search for the right type of property and investment.  Getting a really good idea and understanding of our requirements and just what we meant or felt about the venture, was the first objective that Carol Peett sorted out.

We were quickly impressed with the thoroughness of her subsequent investigation which ranged far and wide and covered the sort of detail that we would never have found the time to do ourselves.  Pros and cons of particular areas within our search area were compared to areas further a field.  A feeling for which estate agents were good and which were not, was all part of this thorough initial report which gave a detailed descriptions of a long list of potential properties that might suit.  Each description contained a balanced and fair assessment of both good points and bad points, something we really valued, allowing us to pick a short list to view on a day’s visit.  This was superbly arranged and conducted by Carol with the various Estate Agents and made the most of the limited time we had available.  It was particularly valuable having Carol’s professional shoulder to lean on during this viewing day.

Having then made a decision, Carol handled all the negotiations, another great part of the service which no doubt saved us hassle, time and money.  Someone like Carol, who knows the workings of the Estate Agency business can I am sure save pounds at this stage and that was certainly true in our case.  The help and advice form this point onwards was no less and in fact the constant chivvying of both solicitors, the seller and the estate agent was all part of the great service provided.  Had it not been for this help and pressure, we might still have been waiting for completion and would have probably lost the property.

The exceptional service, sensitive and perceptive attention that we received throughout was outstanding.  The whole experience was painless and even enjoyable.  It was certainly outstandingly successful in that some 18 hours after completion our tenant moved in.