We decided to locate to South Wales from South West London and recognised that we would not have the time to do a thorough house search in Wales whilst selling our property and tying up our affairs in London.
We found Carol Peett on the internet and called her. From that initial conversation we were convinced that using her would be our best option to complete our move to the timescale we wanted. We talked to Carol at length about our requirements: our likes and dislikes about properties we had seen in person and on the internet. Carol was able to add dimensions that we could not possibly know about the areas, villages and districts – even though one of us is from South Wales! We agreed shortlists of properties with Carol and she made the initial visits, comparing them to our brief. The detailed reports and photographs, added to her local knowledge were often enough for us to either discount or want to view a property. Through this local knowledge, we were able to pinpoint a search area – something we had not been able to do on our own.
We made 2 trips to Wales with County Homesearch to view shortlisted properties and found our new home on our second trip. It is fair to say that we would not have found this house ourselves – and the drive and attention to detail offered by Carol and the team ensured we were able to complete the sale and move in on the original timelines we had set. She negotiated the price for us – lower than we would have thought possible, saving us money. Over and above the service offered, Carol Peett has given us many local contacts that have made moving easier. Having Carol on hand lessened the stress of the complete process and even now when we need some local advice, knowledge or a chat, we call her or her team. At first view, it may appear that the fees are high but our opinion is that this service has saved us time, saved us money on the house price and has introduced us to professionals who we would not otherwise have found. Above all has found us a new home in an ideal location. We would thoroughly recommend them to anyone going through a similar situation.
Just a quick note to thank you so much for helping us find the most wonderful new house.
We were so tired of our fruitless search and, until you came along, we did despair of ever finding anywhere we could both like. Now we are fired up and so looking forward to tackling the garden.
We cannot thank you enough for your constant advice and good humour and we will recommend you to everyone we know.
“We thought that finding a property to buy in Pembrokeshire while we were still living in France would be quite a task and so it would have been without Carol. She saved us many a lengthy journey by doing so much of the preparatory work for us which meant that we were able to find a property during a single one week visit. Somehow she seemed able to keep her eye on what was happening with our transaction whilst simultaneously giving her full attention to many others, reporting back on progress, giving a gentle nudge wherever one was required, and generally managing the seemingly unmanageable. Her local contacts and knowledge have been invaluable and the personal service continues, putting us in contact with all manner of useful trades and crafts in order to turn our house into our home. We don’t know how you do it, Carol but thank our lucky stars that you do!”
Gwyneth & Claude September 2017
We completed the purchase of our home for the future two days ago. This wonderful, Grade II listed cottage in St Dogmaels near Cardigan is on the Teifi estuary and from the steps at the bottom of our lawn we can walk down to the water’s edge. Today the sky was cloudless and the views across and down the estuary were spectacular.
We had spent five years looking for such a location. Not only had Carol, after we had commissioned her, found the ideal property within one week, she had persuaded the owners to bring their plans forward and sell to us.
She has shared in our excitement in finding such a terrific home and she has been there to help us through the valuation, survey, discussions with the local council, negotiations with the vendor and if we asked, I suspect, she would have turned the key to let us in today. We cannot praise Carol too highly.
As we’re nearing exchange of contracts on Gilfach, Nicola and I thought that we would write a short note to express our delight at the assistance, guidance and all-round wonderful service that you have given us. I don’t think that we have ever come across anyone so dynamic or tenacious in the pursuit of a client’s wishes!
You’ve been amazing!
Your intimate knowledge of your market and exceptional local contacts means that we have found the house of our dreams in Wales – Of course, it isn’t anywhere close to the brief that we originally gave you, but you found it anyway!
If any of our friends were thinking of buying property in this area, we wouldn’t just recommend, we would insist that they take advantage of your expertise – like us they wouldn’t regret it.
May I take this opportunity of thanking you for all your help and assistance in findiing our new home here in beautiful Pembrokeshire.
When Max and I first decided to take the plunge and up sticks and start a new life in the beautiful Pembrokeshire countryside back in June 2008 from Hertfordshire (a distance of some 250+ miles), we were faced with a daunting task, as we quickly realised our main knowledge of the area was limited to the main tourist trail.
The thought of having to drag our 3 dogs around in the car with us, trying to find accommodation which catered for 3 dogs, visit estate agents, attend viewings, the miles and miles of driving to and fro from England to Wales, was daunting to say the least.
It was with great delight that I came across your website and saw that you were so centrally located in Pembrokeshire and couldn’t help but make contact. The rest of course is history – within a week we were heading down the M4 corridor to meet with you and plan the way forward and from that moment on it was all systems go.
We would particularly like to thank you for your patience, your professionalism and your guidance, your skills and knowledge of the world of estate agents and of the housing market in general and your our extensive knowledge of the local area is outstanding – it made such a difference having someone ‘in the know’ re different areas who was able to steer us in the right direction. As we all know the whole process of buying and selling is extremely stressful and for us moving to a new area across many miles certainly proved to be just that. The process was made so so much easier in knowing that you were there to be our eyes for us, to be on hand at any time. To be able to just pick up the telephone or send an email with yet another question, or other suggestion was a godsend. The fact you were also able to provide us with very useful information with regard to our selling our own property and of course your ability to tune into ‘us’, assess what our ‘needs’ and ‘wants’ were, must have been very difficult but you seemed to do this with relative ease and now we are in situ we can just call you to put us in touch with any tradesperson etc.
Of course the endless viewings undertaken by yourself on our behalf – it was great to be able to trust someone to be our eyes and have complete confidence in the advice given as to whether or not we should make the journey to view a particular property.
You did find a little ‘gem’ for us and here we are now in our new home, which is now newly named ‘Hollytrees’. Due to the condition of the housing market at that time, I have no doubt that had it not been for you being our eyes, we would have missed this particular property – thank goodness it is now our home, in a location we just love and with a cottage garden to go with it!
Finally, I would have no hesitation in recommending the services of yourself and Rayner to anyone who may wish to follow in our footsteps and please feel free to show any prospective client a copy of this letter. The service given has literally been from beginning and actually never ends as the support is ongoing, always with a personal touch.
Thank you once again ……
When we finally made the decision to find a property near to my childhood roots, we had certain fixed ideas and requirements but neither the time nor the patience to search for the right type of property and investment. Getting a really good idea and understanding of our requirements and just what we meant or felt about the venture, was the first objective that Carol Peett sorted out.
We were quickly impressed with the thoroughness of her subsequent investigation which ranged far and wide and covered the sort of detail that we would never have found the time to do ourselves. Pros and cons of particular areas within our search area were compared to areas further a field. A feeling for which estate agents were good and which were not, was all part of this thorough initial report which gave a detailed descriptions of a long list of potential properties that might suit. Each description contained a balanced and fair assessment of both good points and bad points, something we really valued, allowing us to pick a short list to view on a day’s visit. This was superbly arranged and conducted by Carol with the various Estate Agents and made the most of the limited time we had available. It was particularly valuable having Carol’s professional shoulder to lean on during this viewing day.
Having then made a decision, Carol handled all the negotiations, another great part of the service which no doubt saved us hassle, time and money. Someone like Carol, who knows the workings of the Estate Agency business can I am sure save pounds at this stage and that was certainly true in our case. The help and advice form this point onwards was no less and in fact the constant chivvying of both solicitors, the seller and the estate agent was all part of the great service provided. Had it not been for this help and pressure, we might still have been waiting for completion and would have probably lost the property.
The exceptional service, sensitive and perceptive attention that we received throughout was outstanding. The whole experience was painless and even enjoyable. It was certainly outstandingly successful in that some 18 hours after completion our tenant moved in.
Carol is phenomenal in what she does. If you are looking for your dream home in West Wales then Carol will not stop until she roots it out for you.
