Testimonials & Case Histories

When my husband and I decided to move to Pembrokeshire from London we didn’t really know where to begin.  Due to my work commitments and my husband’s health, I was unable to spend time driving up and down viewing properties so we contacted Carol  Peett.

My husband is in a wheelchair so we needed a house which would accommodate this and which had a bedroom and bathroom downstairs with wide corridors and doorways and spacious rooms.  We also wanted to be in a village with a good community spirit and within a short drive of a larger town with a hospital.

With her in-depth knowledge of the region, Carol was able to talk us through the pros and cons of various areas and what our money would buy us in those areas.  She understood our requirements perfectly and they began a thorough search, keeping us informed of progress at all times.  When Carol took me to view their shortlist of houses, I fell in love with ours immediately; it was everything I dreamed of and more.  The layout was perfect for my husband, it is situated in a beautiful estuary village with a village shop and lively social life centred round the cricket club and is within 10 minute drive of Haverfordwest.

She conducted all negotiations for us and managed our purchase which took so much of the burden off my shoulders.  Carol recommended surveyors and other tradesmen, helped us with our move and her help has gone way beyond the call of duty. Her help and understanding made what was a very daunting and stressful prospect become a wonderful reality that I may never have achieved without them.  I would highly recommend her and their service to anyone.

Purchase of our “Dream Home” in Pembrokeshire.

We just wanted to thank you for the help you gave us in finding our long term home in Pembrokeshire.

After two and a half years of searching through the more traditional routes of the internet and via the local estate agents it was becoming clear that this approach was not going to find what we really dreamt of as our perfect future home for our retirement.- Until we met you!!

Even as a family who knows Pembrokeshire well, as we have owned there for over 8 years, when looking for that ideal property the task was quite daunting as we had a fairly precise list of requirements and some exacting standards of which the many houses we saw just didn’t match up.

However it was clear from our very first meeting with yourself that your knowledge of the local market and your ability to drag out of us what our real priorities were and what we needed to focus on and prioritise as well as compromise was essential. You managed to do this in a short period and very precisely.

One of the reasons we came with you was the lure of finding those properties which never actually come on to the market. For those of us not in the “Know” we didn’t realise there was a market for property that wasn’t on sale through an agent or on the internet, and you managed to report on and show us several properties which clearly met our brief but have never been available on the open market, and of course it was one of these which eventually we have chosen. This process was helped by the fact you produced a specific property report on the various properties but it was more a “Trip Advisor” report with the positives and negatives and pictures which showed everything rather than the Estate Agent sales documents that conveniently miss a few things!!

Your ability then to negotiate a suitable price with the vendors made it easy for us and the vendors I think.

As you are aware the buying process was (dare we say quite typically) littered with legal delays and slow progress which is enough to try anyone’s patience but again your involvement with all interested parties – ourselves, vendors, solicitors, neighbours and their solicitors, surveyors etc – made things a lot easier at our end especially as we live away from Pembrokeshire and you were our eyes and ears on the ground. Eventually we got everything done within the original timeframe which would not have happened without your interventions.

Finally, with your vast knowledge of the local area and the many contacts you have, we have managed to find some of the most capable and trustworthy partners to both help in the purchase but also now to carry out the necessary development works which we want to do to get the perfect house to be the perfect home.

Once again thanks so much for your continued help in finding what we were after and succeeding where several previous attempts had failed!!!

If you would ever like us to speak to any prospective clients then we would be happy to do so and I am certain our “Trip Advisor” report would be 5 Stars.

Thanks once again.

We used the services of Carol Peett in our recent move from Bristol and Stroud to South Pembrokeshire during late 2009 and early 2010.

It speaks volumes that we were introduced by local personal recommendation in the first place.  The biggest advantage of that introduction was gaining access to properties not on the open market so that when we eventually viewed the small private equestrian property that is now our home we were, in effect, at the head of the queue.

Throughout, Carol kept us fully informed of the progress of our purchase and introduced us to expert advisers and service providers, all of whom have proved to be of high quality and reputation.  These included removals and storage operators as well as legal and financial professionals.

Whenever we had a question, Carol was quick to answer the phone or call back and ensured that no unforeseen delays occurred, especially in the run up to exchange of contracts and completion.  She even collected the keys and delivered them along with a bottle of good champagne, already chilled!

We would add that, although we dealt mainly with Carol, if Rayner took our call he was always aware of our current situation and able to help.

We have no hesitation in commending Carol and Rayner for due recognition of the quality of the services they provide.

Just a quick note to thank you so much for helping us find the most wonderful new house.

We were so tired of our fruitless search and, until you came along, we did despair of ever finding anywhere we could both like.  Now we are fired up and so looking forward to tackling the garden.

We cannot thank you enough for your constant advice and good humour and we will recommend you to everyone we know.

Tomorrow, if all goes to plan, we should finalise the sale of Tyr Wern.

I want to tell you that I’m not sure that this would have happened without your ongoing help and advice. Though I was aware that the property was for sale I had pretty much rejected it until you investigated and showed me that it was close to what I was seeking.

After that you followed up in a way I never could have done, and went well beyond the “call of duty” in your help.

Many thanks for all your work. I’m sure I will have need to take you up on your offer of further help once I start to move in. Meanwhile I would be glad to recommend you to other possible clients, and you are welcome to give them my name.

Again. many thanks for your help.

It is hard to imagine any search agency going to the trouble that Carol Peett  took in finding us our perfect Pembrokeshire house.

We had never used a search agency before , thinking we could manage fine without one, but we stumbled across her on the internet and decided that she might be able to help. She exceeded our expectations, in alerting us to a property not yet on the market which was ideal, and in obtaining it for us through her skilled negotiation and in the face of strong competition.

It did not stop there. She supplied names of curtain makers, builders, cleaners, interior designers, plumbers, fuel oil companies , all personally recommended  and was incredibly helpful throughout, fortifying us with  thermoses of strong coffee and helping us to appreciate  the area and the market. We can’t quite understand how we ever managed to buy a property without her.

We decided to locate to South Wales from South West London and recognised that we would not have the time to do a thorough house search in Wales whilst selling our property and tying up our affairs in London.

We found Carol Peett on the internet and called her. From that initial conversation we were convinced that using her would be our best option to complete our move to the timescale we wanted.  We talked to Carol at length about our requirements: our likes and dislikes about properties we had seen in person and on the internet. Carol was able to add dimensions that we could not possibly know about the areas, villages and districts – even though one of us is from South Wales! We agreed shortlists of properties with Carol and she made the initial visits, comparing them to our brief.  The detailed reports and photographs, added to her local  knowledge were  often enough for us to either discount or want to view a property.  Through this local knowledge, we were able to pinpoint a search area – something we had not been able to do on our own.

We made 2 trips to Wales with County Homesearch to view shortlisted properties and found our new home on our second trip.  It is fair to say that we would not have found this house ourselves – and the drive and attention to detail offered by Carol and the team ensured we were able to complete the sale and move in on the original timelines we had set.  She negotiated the price for us – lower than we would have thought possible, saving us money.  Over and above the service offered, Carol Peett has given us many local contacts that have made moving easier. Having Carol on hand lessened the stress of the complete process and even now when we need some local advice, knowledge or a chat, we call her or her team.  At first view, it may appear that the fees are high but our opinion is that this service has saved us time, saved us money on the house price and has introduced us to professionals who we would not otherwise have found. Above all has found us a new home in an ideal location. We would thoroughly recommend them to anyone going through a similar situation.