“We thought that finding a property to buy in Pembrokeshire while we were still living in France would be quite a task and so it would have been without Carol. She saved us many a lengthy journey by doing so much of the preparatory work for us which meant that we were able to find a property during a single one week visit. Somehow she seemed able to keep her eye on what was happening with our transaction whilst simultaneously giving her full attention to many others, reporting back on progress, giving a gentle nudge wherever one was required, and generally managing the seemingly unmanageable. Her local contacts and knowledge have been invaluable and the personal service continues, putting us in contact with all manner of useful trades and crafts in order to turn our house into our home. We don’t know how you do it, Carol but thank our lucky stars that you do!”
Gwyneth & Claude September 2017
As we’re nearing exchange of contracts on Gilfach, Nicola and I thought that we would write a short note to express our delight at the assistance, guidance and all-round wonderful service that you have given us. I don’t think that we have ever come across anyone so dynamic or tenacious in the pursuit of a client’s wishes!
You’ve been amazing!
Your intimate knowledge of your market and exceptional local contacts means that we have found the house of our dreams in Wales – Of course, it isn’t anywhere close to the brief that we originally gave you, but you found it anyway!
If any of our friends were thinking of buying property in this area, we wouldn’t just recommend, we would insist that they take advantage of your expertise – like us they wouldn’t regret it.
We used the services of Carol Peett in our recent move from Bristol and Stroud to South Pembrokeshire during late 2009 and early 2010.
It speaks volumes that we were introduced by local personal recommendation in the first place. The biggest advantage of that introduction was gaining access to properties not on the open market so that when we eventually viewed the small private equestrian property that is now our home we were, in effect, at the head of the queue.
Throughout, Carol kept us fully informed of the progress of our purchase and introduced us to expert advisers and service providers, all of whom have proved to be of high quality and reputation. These included removals and storage operators as well as legal and financial professionals.
Whenever we had a question, Carol was quick to answer the phone or call back and ensured that no unforeseen delays occurred, especially in the run up to exchange of contracts and completion. She even collected the keys and delivered them along with a bottle of good champagne, already chilled!
We would add that, although we dealt mainly with Carol, if Rayner took our call he was always aware of our current situation and able to help.
We have no hesitation in commending Carol and Rayner for due recognition of the quality of the services they provide.
May I take this opportunity of thanking you for all your help and assistance in findiing our new home here in beautiful Pembrokeshire.
When Max and I first decided to take the plunge and up sticks and start a new life in the beautiful Pembrokeshire countryside back in June 2008 from Hertfordshire (a distance of some 250+ miles), we were faced with a daunting task, as we quickly realised our main knowledge of the area was limited to the main tourist trail.
The thought of having to drag our 3 dogs around in the car with us, trying to find accommodation which catered for 3 dogs, visit estate agents, attend viewings, the miles and miles of driving to and fro from England to Wales, was daunting to say the least.
It was with great delight that I came across your website and saw that you were so centrally located in Pembrokeshire and couldn’t help but make contact. The rest of course is history – within a week we were heading down the M4 corridor to meet with you and plan the way forward and from that moment on it was all systems go.
We would particularly like to thank you for your patience, your professionalism and your guidance, your skills and knowledge of the world of estate agents and of the housing market in general and your our extensive knowledge of the local area is outstanding – it made such a difference having someone ‘in the know’ re different areas who was able to steer us in the right direction. As we all know the whole process of buying and selling is extremely stressful and for us moving to a new area across many miles certainly proved to be just that. The process was made so so much easier in knowing that you were there to be our eyes for us, to be on hand at any time. To be able to just pick up the telephone or send an email with yet another question, or other suggestion was a godsend. The fact you were also able to provide us with very useful information with regard to our selling our own property and of course your ability to tune into ‘us’, assess what our ‘needs’ and ‘wants’ were, must have been very difficult but you seemed to do this with relative ease and now we are in situ we can just call you to put us in touch with any tradesperson etc.
Of course the endless viewings undertaken by yourself on our behalf – it was great to be able to trust someone to be our eyes and have complete confidence in the advice given as to whether or not we should make the journey to view a particular property.
You did find a little ‘gem’ for us and here we are now in our new home, which is now newly named ‘Hollytrees’. Due to the condition of the housing market at that time, I have no doubt that had it not been for you being our eyes, we would have missed this particular property – thank goodness it is now our home, in a location we just love and with a cottage garden to go with it!
Finally, I would have no hesitation in recommending the services of yourself and Rayner to anyone who may wish to follow in our footsteps and please feel free to show any prospective client a copy of this letter. The service given has literally been from beginning and actually never ends as the support is ongoing, always with a personal touch.
Thank you once again ……
Purchase of our “Dream Home” in Pembrokeshire.
We just wanted to thank you for the help you gave us in finding our long term home in Pembrokeshire.
After two and a half years of searching through the more traditional routes of the internet and via the local estate agents it was becoming clear that this approach was not going to find what we really dreamt of as our perfect future home for our retirement.- Until we met you!!
Even as a family who knows Pembrokeshire well, as we have owned there for over 8 years, when looking for that ideal property the task was quite daunting as we had a fairly precise list of requirements and some exacting standards of which the many houses we saw just didn’t match up.
However it was clear from our very first meeting with yourself that your knowledge of the local market and your ability to drag out of us what our real priorities were and what we needed to focus on and prioritise as well as compromise was essential. You managed to do this in a short period and very precisely.
One of the reasons we came with you was the lure of finding those properties which never actually come on to the market. For those of us not in the “Know” we didn’t realise there was a market for property that wasn’t on sale through an agent or on the internet, and you managed to report on and show us several properties which clearly met our brief but have never been available on the open market, and of course it was one of these which eventually we have chosen. This process was helped by the fact you produced a specific property report on the various properties but it was more a “Trip Advisor” report with the positives and negatives and pictures which showed everything rather than the Estate Agent sales documents that conveniently miss a few things!!
Your ability then to negotiate a suitable price with the vendors made it easy for us and the vendors I think.
As you are aware the buying process was (dare we say quite typically) littered with legal delays and slow progress which is enough to try anyone’s patience but again your involvement with all interested parties – ourselves, vendors, solicitors, neighbours and their solicitors, surveyors etc – made things a lot easier at our end especially as we live away from Pembrokeshire and you were our eyes and ears on the ground. Eventually we got everything done within the original timeframe which would not have happened without your interventions.
Finally, with your vast knowledge of the local area and the many contacts you have, we have managed to find some of the most capable and trustworthy partners to both help in the purchase but also now to carry out the necessary development works which we want to do to get the perfect house to be the perfect home.
Once again thanks so much for your continued help in finding what we were after and succeeding where several previous attempts had failed!!!
If you would ever like us to speak to any prospective clients then we would be happy to do so and I am certain our “Trip Advisor” report would be 5 Stars.
Thanks once again.
When we finally made the decision to find a property near to my childhood roots, we had certain fixed ideas and requirements but neither the time nor the patience to search for the right type of property and investment. Getting a really good idea and understanding of our requirements and just what we meant or felt about the venture, was the first objective that Carol Peett sorted out.
We were quickly impressed with the thoroughness of her subsequent investigation which ranged far and wide and covered the sort of detail that we would never have found the time to do ourselves. Pros and cons of particular areas within our search area were compared to areas further a field. A feeling for which estate agents were good and which were not, was all part of this thorough initial report which gave a detailed descriptions of a long list of potential properties that might suit. Each description contained a balanced and fair assessment of both good points and bad points, something we really valued, allowing us to pick a short list to view on a day’s visit. This was superbly arranged and conducted by Carol with the various Estate Agents and made the most of the limited time we had available. It was particularly valuable having Carol’s professional shoulder to lean on during this viewing day.
Having then made a decision, Carol handled all the negotiations, another great part of the service which no doubt saved us hassle, time and money. Someone like Carol, who knows the workings of the Estate Agency business can I am sure save pounds at this stage and that was certainly true in our case. The help and advice form this point onwards was no less and in fact the constant chivvying of both solicitors, the seller and the estate agent was all part of the great service provided. Had it not been for this help and pressure, we might still have been waiting for completion and would have probably lost the property.
The exceptional service, sensitive and perceptive attention that we received throughout was outstanding. The whole experience was painless and even enjoyable. It was certainly outstandingly successful in that some 18 hours after completion our tenant moved in.
Carol is phenomenal in what she does. If you are looking for your dream home in West Wales then Carol will not stop until she roots it out for you.