Testimonials & Case Histories

Sorry it has taken a while for me to write but I just wanted to say a big thank you for your efforts in finding us the holiday house we had dreamed of for so long.  After looking on and off for some 9 years, we had thought we would never find exactly what we wanted – or if we found it, it would never be for sale.  So we set you what we thought was an almost impossible task, but within only a few months you had managed to both find and secure exactly what we were looking for through a combination of your excellent connections and friendly and approachable manner.  I know we will now enjoy many years of happy family holidays in Pembrokeshire – thank you!

As we’re nearing exchange of contracts on Gilfach, Nicola and I thought that we would write a short note to express our delight at the assistance, guidance and all-round wonderful service that you have given us. I don’t think that we have ever come across anyone so dynamic or tenacious in the pursuit of a client’s wishes!

You’ve been amazing!

Your intimate knowledge of your market and exceptional local contacts means that we have found the house of our dreams in Wales – Of course, it isn’t anywhere close to the brief that we originally gave you, but you found it anyway!

If any of our friends were thinking of buying property in this area, we wouldn’t just recommend, we would insist that they take advantage of your expertise – like us they wouldn’t regret it.

“A consummate professional. Tenacious, relentless, formidable; there just aren’t enough superlatives to convey how truly incredible Carol is.

I decided I wanted to relocate to West Wales from Kent, and started looking for a new property more than 18 months ago.  However, my research would yield more questions than it did answers, and I didn’t find a single property that I felt inspired enough to want to view.  It was clear I needed help.  So, changing my approach, I did a quick search of “property finders in Wales”, and bingo!

On the 17th June, I sent a text asking if someone would be able to contact me.  I assumed it would be at least a day or two, seeing as it was a Sunday evening, but to my absolute surprise, Carol called me back within a couple of minutes.

Little did I know that in less than five weeks, my whole life would change.  On Saturday 13th July, Carol had arranged a viewing for a property that hadn’t yet gone to market.  As I stepped out of the car, I knew she had found me my absolute dream home.  I put an offer on the house there and then, and I move to Pembrokeshire at the end of September to start a wonderful new chapter in my life.

From the very first time I spoke with Carol, I knew I had made the right decision in working with her.  She offers a very personal service that is nothing short of remarkable; working tirelessly to ensure she found my forever home.

Since then, she has overseen every aspect of the purchase, and much more besides.  Regardless of what I need, she’s there with a smile and her bible of contacts, ready to assist me.

I cannot imagine being happier than I am now, and I cannot thank Carol enough”

Libby Seery 22nd August 2018

Purchase of our “Dream Home” in Pembrokeshire.

We just wanted to thank you for the help you gave us in finding our long term home in Pembrokeshire.

After two and a half years of searching through the more traditional routes of the internet and via the local estate agents it was becoming clear that this approach was not going to find what we really dreamt of as our perfect future home for our retirement.- Until we met you!!

Even as a family who knows Pembrokeshire well, as we have owned there for over 8 years, when looking for that ideal property the task was quite daunting as we had a fairly precise list of requirements and some exacting standards of which the many houses we saw just didn’t match up.

However it was clear from our very first meeting with yourself that your knowledge of the local market and your ability to drag out of us what our real priorities were and what we needed to focus on and prioritise as well as compromise was essential. You managed to do this in a short period and very precisely.

One of the reasons we came with you was the lure of finding those properties which never actually come on to the market. For those of us not in the “Know” we didn’t realise there was a market for property that wasn’t on sale through an agent or on the internet, and you managed to report on and show us several properties which clearly met our brief but have never been available on the open market, and of course it was one of these which eventually we have chosen. This process was helped by the fact you produced a specific property report on the various properties but it was more a “Trip Advisor” report with the positives and negatives and pictures which showed everything rather than the Estate Agent sales documents that conveniently miss a few things!!

Your ability then to negotiate a suitable price with the vendors made it easy for us and the vendors I think.

As you are aware the buying process was (dare we say quite typically) littered with legal delays and slow progress which is enough to try anyone’s patience but again your involvement with all interested parties – ourselves, vendors, solicitors, neighbours and their solicitors, surveyors etc – made things a lot easier at our end especially as we live away from Pembrokeshire and you were our eyes and ears on the ground. Eventually we got everything done within the original timeframe which would not have happened without your interventions.

Finally, with your vast knowledge of the local area and the many contacts you have, we have managed to find some of the most capable and trustworthy partners to both help in the purchase but also now to carry out the necessary development works which we want to do to get the perfect house to be the perfect home.

Once again thanks so much for your continued help in finding what we were after and succeeding where several previous attempts had failed!!!

If you would ever like us to speak to any prospective clients then we would be happy to do so and I am certain our “Trip Advisor” report would be 5 Stars.

Thanks once again.

It is hard to imagine any search agency going to the trouble that Carol Peett  took in finding us our perfect Pembrokeshire house.

We had never used a search agency before , thinking we could manage fine without one, but we stumbled across her on the internet and decided that she might be able to help. She exceeded our expectations, in alerting us to a property not yet on the market which was ideal, and in obtaining it for us through her skilled negotiation and in the face of strong competition.

It did not stop there. She supplied names of curtain makers, builders, cleaners, interior designers, plumbers, fuel oil companies , all personally recommended  and was incredibly helpful throughout, fortifying us with  thermoses of strong coffee and helping us to appreciate  the area and the market. We can’t quite understand how we ever managed to buy a property without her.

We used the services of Carol Peett in our recent move from Bristol and Stroud to South Pembrokeshire during late 2009 and early 2010.

It speaks volumes that we were introduced by local personal recommendation in the first place.  The biggest advantage of that introduction was gaining access to properties not on the open market so that when we eventually viewed the small private equestrian property that is now our home we were, in effect, at the head of the queue.

Throughout, Carol kept us fully informed of the progress of our purchase and introduced us to expert advisers and service providers, all of whom have proved to be of high quality and reputation.  These included removals and storage operators as well as legal and financial professionals.

Whenever we had a question, Carol was quick to answer the phone or call back and ensured that no unforeseen delays occurred, especially in the run up to exchange of contracts and completion.  She even collected the keys and delivered them along with a bottle of good champagne, already chilled!

We would add that, although we dealt mainly with Carol, if Rayner took our call he was always aware of our current situation and able to help.

We have no hesitation in commending Carol and Rayner for due recognition of the quality of the services they provide.