Testimonials & Case Histories

As we’re nearing exchange of contracts on Gilfach, Nicola and I thought that we would write a short note to express our delight at the assistance, guidance and all-round wonderful service that you have given us. I don’t think that we have ever come across anyone so dynamic or tenacious in the pursuit of a client’s wishes!

You’ve been amazing!

Your intimate knowledge of your market and exceptional local contacts means that we have found the house of our dreams in Wales – Of course, it isn’t anywhere close to the brief that we originally gave you, but you found it anyway!

If any of our friends were thinking of buying property in this area, we wouldn’t just recommend, we would insist that they take advantage of your expertise – like us they wouldn’t regret it.

“A consummate professional. Tenacious, relentless, formidable; there just aren’t enough superlatives to convey how truly incredible Carol is.

I decided I wanted to relocate to West Wales from Kent, and started looking for a new property more than 18 months ago.  However, my research would yield more questions than it did answers, and I didn’t find a single property that I felt inspired enough to want to view.  It was clear I needed help.  So, changing my approach, I did a quick search of “property finders in Wales”, and bingo!

On the 17th June, I sent a text asking if someone would be able to contact me.  I assumed it would be at least a day or two, seeing as it was a Sunday evening, but to my absolute surprise, Carol called me back within a couple of minutes.

Little did I know that in less than five weeks, my whole life would change.  On Saturday 13th July, Carol had arranged a viewing for a property that hadn’t yet gone to market.  As I stepped out of the car, I knew she had found me my absolute dream home.  I put an offer on the house there and then, and I move to Pembrokeshire at the end of September to start a wonderful new chapter in my life.

From the very first time I spoke with Carol, I knew I had made the right decision in working with her.  She offers a very personal service that is nothing short of remarkable; working tirelessly to ensure she found my forever home.

Since then, she has overseen every aspect of the purchase, and much more besides.  Regardless of what I need, she’s there with a smile and her bible of contacts, ready to assist me.

I cannot imagine being happier than I am now, and I cannot thank Carol enough”

Libby Seery 22nd August 2018

We just wanted to let you know how much we appreciate the tremendous amount of work you put in to help us find this lovely home. You were fantastic, from our very first meeting; you were completely on our wavelength and only sent us details of properties which “ticked our boxes”. Our brief was far from easy, four generations, a disabled 97 year old, a six year old child, somewhere to run our business, holiday home potential etc, etc. You saved us so many wasted wearisome journeys. Every property you showed us satisfied our main search criteria, you were never disheartened by our rejections and you retained your enthusiasm throughout.

We are also so grateful that you have kept in touch with us, you are always happy to help us with our queries and to point us in the right direction.

To sum up Carol we could not have done this without you, we would have given up. The interminable journeys down to Pembrokeshire to look at properties which sounded wonderful on paper, but were always disappointing when viewed: was having a very depressing effect on us. When we found you, everything changed; you were efficient, professional and extremely helpful. In our opinion you always went the “extra mile”

Carol Peett found our new family home in Pembrokeshire with alacrity and speed.

We are delighted with the house and the professional assistance accorded us by Carol.  She helped with the negotiation, finding the right surveyor; the house is Grade two Star listed, and introduced us to a superb local solicitor.

I could not recommend her more highly.

Carol was a great help to us finally finding a home. Most importantly she made sure she understood what we were looking for and then she very cleverly made us understand the potential of the properties we saw. We ended up with the perfect home for us and our family. In addition, Carol has equally helped us after the purchase with her access to a great local network of skilled people and services. We would 100% recommend Carol to others seeking a home in West Wales.

Andrew & Fiona May 2019

May I take this opportunity of thanking you for all your help and assistance in findiing our new home here in beautiful Pembrokeshire.

When Max and I first decided to take the plunge and up sticks and start a new life in the beautiful Pembrokeshire countryside back in June 2008 from Hertfordshire (a distance of some 250+ miles), we were faced with a daunting task, as we quickly realised our main knowledge of the area was limited to the main tourist trail.

The thought of having to drag our 3 dogs around in the car with us, trying to find accommodation which catered for 3 dogs, visit estate agents, attend viewings, the miles and miles of driving to and fro from England to Wales, was daunting to say the least.

It was with great delight that I came across your website and saw that you were so centrally located in Pembrokeshire and couldn’t help but make contact.  The rest of course is history – within a week we were heading down the M4 corridor to meet with you and plan the way forward and from that moment on it was all systems go.

We would particularly like to thank you for your patience, your professionalism and your guidance, your skills and knowledge of the world of estate agents and of the housing market in general and your our extensive knowledge of the local area is outstanding – it made such a difference having someone ‘in the know’ re different areas who was able to steer us in the right direction.  As we all know the whole process of buying and selling is extremely stressful and for us moving to a new area across many miles certainly proved to be just that.  The process was made so so much easier in knowing that you were there to be our eyes for us, to be on hand at any time.  To be able to just pick up the telephone or send an email with yet another question, or other suggestion was a godsend.  The fact you were also able to provide us with very useful information with regard to our selling our own property and of course your ability to tune into ‘us’, assess what our ‘needs’ and ‘wants’ were, must have been very difficult but you seemed to do this with relative ease and now we are in situ we can just call you to put us in touch with any tradesperson etc.

Of course the endless viewings undertaken by yourself on our behalf – it was great to be able to trust someone to be our eyes and have complete confidence in the advice given as to whether or not we should make the journey to view a particular property.

You did find a little ‘gem’ for us and here we are now in our new home, which is now newly  named ‘Hollytrees’.  Due to the condition of the housing market at that time, I have no doubt that had it not been for you being our eyes, we would have missed this particular property – thank goodness it is now our home, in a location we just love and with a cottage garden to go with it!

Finally, I would have no hesitation in recommending the services of yourself and Rayner to anyone who  may wish to follow in our footsteps and please feel free to show any prospective client a copy of this letter.  The service given has literally been from beginning and actually never ends as the support is ongoing, always with a personal touch.

Thank you once again ……

“You are the best…easily….I will carry on saying it”

Carol Vorderman