Testimonials & Case Histories

Purchase of our “Dream Home” in Pembrokeshire.

We just wanted to thank you for the help you gave us in finding our long term home in Pembrokeshire.

After two and a half years of searching through the more traditional routes of the internet and via the local estate agents it was becoming clear that this approach was not going to find what we really dreamt of as our perfect future home for our retirement.- Until we met you!!

Even as a family who knows Pembrokeshire well, as we have owned there for over 8 years, when looking for that ideal property the task was quite daunting as we had a fairly precise list of requirements and some exacting standards of which the many houses we saw just didn’t match up.

However it was clear from our very first meeting with yourself that your knowledge of the local market and your ability to drag out of us what our real priorities were and what we needed to focus on and prioritise as well as compromise was essential. You managed to do this in a short period and very precisely.

One of the reasons we came with you was the lure of finding those properties which never actually come on to the market. For those of us not in the “Know” we didn’t realise there was a market for property that wasn’t on sale through an agent or on the internet, and you managed to report on and show us several properties which clearly met our brief but have never been available on the open market, and of course it was one of these which eventually we have chosen. This process was helped by the fact you produced a specific property report on the various properties but it was more a “Trip Advisor” report with the positives and negatives and pictures which showed everything rather than the Estate Agent sales documents that conveniently miss a few things!!

Your ability then to negotiate a suitable price with the vendors made it easy for us and the vendors I think.

As you are aware the buying process was (dare we say quite typically) littered with legal delays and slow progress which is enough to try anyone’s patience but again your involvement with all interested parties – ourselves, vendors, solicitors, neighbours and their solicitors, surveyors etc – made things a lot easier at our end especially as we live away from Pembrokeshire and you were our eyes and ears on the ground. Eventually we got everything done within the original timeframe which would not have happened without your interventions.

Finally, with your vast knowledge of the local area and the many contacts you have, we have managed to find some of the most capable and trustworthy partners to both help in the purchase but also now to carry out the necessary development works which we want to do to get the perfect house to be the perfect home.

Once again thanks so much for your continued help in finding what we were after and succeeding where several previous attempts had failed!!!

If you would ever like us to speak to any prospective clients then we would be happy to do so and I am certain our “Trip Advisor” report would be 5 Stars.

Thanks once again.

As we’re nearing exchange of contracts on Gilfach, Nicola and I thought that we would write a short note to express our delight at the assistance, guidance and all-round wonderful service that you have given us. I don’t think that we have ever come across anyone so dynamic or tenacious in the pursuit of a client’s wishes!

You’ve been amazing!

Your intimate knowledge of your market and exceptional local contacts means that we have found the house of our dreams in Wales – Of course, it isn’t anywhere close to the brief that we originally gave you, but you found it anyway!

If any of our friends were thinking of buying property in this area, we wouldn’t just recommend, we would insist that they take advantage of your expertise – like us they wouldn’t regret it.

“A consummate professional. Tenacious, relentless, formidable; there just aren’t enough superlatives to convey how truly incredible Carol is.

I decided I wanted to relocate to West Wales from Kent, and started looking for a new property more than 18 months ago.  However, my research would yield more questions than it did answers, and I didn’t find a single property that I felt inspired enough to want to view.  It was clear I needed help.  So, changing my approach, I did a quick search of “property finders in Wales”, and bingo!

On the 17th June, I sent a text asking if someone would be able to contact me.  I assumed it would be at least a day or two, seeing as it was a Sunday evening, but to my absolute surprise, Carol called me back within a couple of minutes.

Little did I know that in less than five weeks, my whole life would change.  On Saturday 13th July, Carol had arranged a viewing for a property that hadn’t yet gone to market.  As I stepped out of the car, I knew she had found me my absolute dream home.  I put an offer on the house there and then, and I move to Pembrokeshire at the end of September to start a wonderful new chapter in my life.

From the very first time I spoke with Carol, I knew I had made the right decision in working with her.  She offers a very personal service that is nothing short of remarkable; working tirelessly to ensure she found my forever home.

Since then, she has overseen every aspect of the purchase, and much more besides.  Regardless of what I need, she’s there with a smile and her bible of contacts, ready to assist me.

I cannot imagine being happier than I am now, and I cannot thank Carol enough”

Libby Seery 22nd August 2018

Exceptional! In terms of a professional service, it really doesn’t get any better than Carol.

She exceeded my expectations, always going the extra mile.  Very often, I would open my emails and found she’d been working away through to the early hours.  Something I soon came to realise was very typical of her application and commitment.

Carol is a naturally gifted ‘people person’.  She really took the time to understand what I wanted and needed from my new home and this was evident with every potential property she shortlisted.  Not once did she get it even slightly wrong.

Unsurprisingly, it took just three viewings for Carol to find exactly what I was looking for!

Looking back, I could never have done this without her, and frankly, wouldn’t want to.  What is normally an incredibly stressful journey, Carol made exciting and wholly enjoyable.

If you’re looking for a property in the West Wales area, look no further.  You’ll be glad you did.

Richard Kent 25th August 2018

Carol Peett found our new family home in Pembrokeshire with alacrity and speed.

We are delighted with the house and the professional assistance accorded us by Carol.  She helped with the negotiation, finding the right surveyor; the house is Grade two Star listed, and introduced us to a superb local solicitor.

I could not recommend her more highly.

When we finally made the decision to find a property near to my childhood roots, we had certain fixed ideas and requirements but neither the time nor the patience to search for the right type of property and investment.  Getting a really good idea and understanding of our requirements and just what we meant or felt about the venture, was the first objective that Carol Peett sorted out.

We were quickly impressed with the thoroughness of her subsequent investigation which ranged far and wide and covered the sort of detail that we would never have found the time to do ourselves.  Pros and cons of particular areas within our search area were compared to areas further a field.  A feeling for which estate agents were good and which were not, was all part of this thorough initial report which gave a detailed descriptions of a long list of potential properties that might suit.  Each description contained a balanced and fair assessment of both good points and bad points, something we really valued, allowing us to pick a short list to view on a day’s visit.  This was superbly arranged and conducted by Carol with the various Estate Agents and made the most of the limited time we had available.  It was particularly valuable having Carol’s professional shoulder to lean on during this viewing day.

Having then made a decision, Carol handled all the negotiations, another great part of the service which no doubt saved us hassle, time and money.  Someone like Carol, who knows the workings of the Estate Agency business can I am sure save pounds at this stage and that was certainly true in our case.  The help and advice form this point onwards was no less and in fact the constant chivvying of both solicitors, the seller and the estate agent was all part of the great service provided.  Had it not been for this help and pressure, we might still have been waiting for completion and would have probably lost the property.

The exceptional service, sensitive and perceptive attention that we received throughout was outstanding.  The whole experience was painless and even enjoyable.  It was certainly outstandingly successful in that some 18 hours after completion our tenant moved in.

We decided to locate to South Wales from South West London and recognised that we would not have the time to do a thorough house search in Wales whilst selling our property and tying up our affairs in London.

We found Carol Peett on the internet and called her. From that initial conversation we were convinced that using her would be our best option to complete our move to the timescale we wanted.  We talked to Carol at length about our requirements: our likes and dislikes about properties we had seen in person and on the internet. Carol was able to add dimensions that we could not possibly know about the areas, villages and districts – even though one of us is from South Wales! We agreed shortlists of properties with Carol and she made the initial visits, comparing them to our brief.  The detailed reports and photographs, added to her local  knowledge were  often enough for us to either discount or want to view a property.  Through this local knowledge, we were able to pinpoint a search area – something we had not been able to do on our own.

We made 2 trips to Wales with County Homesearch to view shortlisted properties and found our new home on our second trip.  It is fair to say that we would not have found this house ourselves – and the drive and attention to detail offered by Carol and the team ensured we were able to complete the sale and move in on the original timelines we had set.  She negotiated the price for us – lower than we would have thought possible, saving us money.  Over and above the service offered, Carol Peett has given us many local contacts that have made moving easier. Having Carol on hand lessened the stress of the complete process and even now when we need some local advice, knowledge or a chat, we call her or her team.  At first view, it may appear that the fees are high but our opinion is that this service has saved us time, saved us money on the house price and has introduced us to professionals who we would not otherwise have found. Above all has found us a new home in an ideal location. We would thoroughly recommend them to anyone going through a similar situation.