Testimonials & Case Histories

We used the services of Carol Peett in our recent move from Bristol and Stroud to South Pembrokeshire during late 2009 and early 2010.

It speaks volumes that we were introduced by local personal recommendation in the first place.  The biggest advantage of that introduction was gaining access to properties not on the open market so that when we eventually viewed the small private equestrian property that is now our home we were, in effect, at the head of the queue.

Throughout, Carol kept us fully informed of the progress of our purchase and introduced us to expert advisers and service providers, all of whom have proved to be of high quality and reputation.  These included removals and storage operators as well as legal and financial professionals.

Whenever we had a question, Carol was quick to answer the phone or call back and ensured that no unforeseen delays occurred, especially in the run up to exchange of contracts and completion.  She even collected the keys and delivered them along with a bottle of good champagne, already chilled!

We would add that, although we dealt mainly with Carol, if Rayner took our call he was always aware of our current situation and able to help.

We have no hesitation in commending Carol and Rayner for due recognition of the quality of the services they provide.

When my husband and I decided to move to Pembrokeshire from London we didn’t really know where to begin.  Due to my work commitments and my husband’s health, I was unable to spend time driving up and down viewing properties so we contacted Carol  Peett.

My husband is in a wheelchair so we needed a house which would accommodate this and which had a bedroom and bathroom downstairs with wide corridors and doorways and spacious rooms.  We also wanted to be in a village with a good community spirit and within a short drive of a larger town with a hospital.

With her in-depth knowledge of the region, Carol was able to talk us through the pros and cons of various areas and what our money would buy us in those areas.  She understood our requirements perfectly and they began a thorough search, keeping us informed of progress at all times.  When Carol took me to view their shortlist of houses, I fell in love with ours immediately; it was everything I dreamed of and more.  The layout was perfect for my husband, it is situated in a beautiful estuary village with a village shop and lively social life centred round the cricket club and is within 10 minute drive of Haverfordwest.

She conducted all negotiations for us and managed our purchase which took so much of the burden off my shoulders.  Carol recommended surveyors and other tradesmen, helped us with our move and her help has gone way beyond the call of duty. Her help and understanding made what was a very daunting and stressful prospect become a wonderful reality that I may never have achieved without them.  I would highly recommend her and their service to anyone.

When we finally made the decision to find a property near to my childhood roots, we had certain fixed ideas and requirements but neither the time nor the patience to search for the right type of property and investment.  Getting a really good idea and understanding of our requirements and just what we meant or felt about the venture, was the first objective that Carol Peett sorted out.

We were quickly impressed with the thoroughness of her subsequent investigation which ranged far and wide and covered the sort of detail that we would never have found the time to do ourselves.  Pros and cons of particular areas within our search area were compared to areas further a field.  A feeling for which estate agents were good and which were not, was all part of this thorough initial report which gave a detailed descriptions of a long list of potential properties that might suit.  Each description contained a balanced and fair assessment of both good points and bad points, something we really valued, allowing us to pick a short list to view on a day’s visit.  This was superbly arranged and conducted by Carol with the various Estate Agents and made the most of the limited time we had available.  It was particularly valuable having Carol’s professional shoulder to lean on during this viewing day.

Having then made a decision, Carol handled all the negotiations, another great part of the service which no doubt saved us hassle, time and money.  Someone like Carol, who knows the workings of the Estate Agency business can I am sure save pounds at this stage and that was certainly true in our case.  The help and advice form this point onwards was no less and in fact the constant chivvying of both solicitors, the seller and the estate agent was all part of the great service provided.  Had it not been for this help and pressure, we might still have been waiting for completion and would have probably lost the property.

The exceptional service, sensitive and perceptive attention that we received throughout was outstanding.  The whole experience was painless and even enjoyable.  It was certainly outstandingly successful in that some 18 hours after completion our tenant moved in.

“We thought that finding a property to buy in Pembrokeshire while we were still living in France would be quite a task and so it would have been without Carol. She saved us many a lengthy journey by doing so much of the preparatory work for us which meant that we were able to find a property during a single one week visit. Somehow she seemed able to keep her eye on what was happening with our transaction whilst simultaneously giving her full attention to many others, reporting back on progress, giving a gentle nudge wherever one was required, and generally managing the seemingly unmanageable. Her local contacts and knowledge have been invaluable and the personal service continues, putting us in contact with all manner of useful trades and crafts in order to turn our house into our home. We don’t know how you do it, Carol but thank our lucky stars that you do!”

Gwyneth & Claude September 2017

Purchase of our “Dream Home” in Pembrokeshire.

We just wanted to thank you for the help you gave us in finding our long term home in Pembrokeshire.

After two and a half years of searching through the more traditional routes of the internet and via the local estate agents it was becoming clear that this approach was not going to find what we really dreamt of as our perfect future home for our retirement.- Until we met you!!

Even as a family who knows Pembrokeshire well, as we have owned there for over 8 years, when looking for that ideal property the task was quite daunting as we had a fairly precise list of requirements and some exacting standards of which the many houses we saw just didn’t match up.

However it was clear from our very first meeting with yourself that your knowledge of the local market and your ability to drag out of us what our real priorities were and what we needed to focus on and prioritise as well as compromise was essential. You managed to do this in a short period and very precisely.

One of the reasons we came with you was the lure of finding those properties which never actually come on to the market. For those of us not in the “Know” we didn’t realise there was a market for property that wasn’t on sale through an agent or on the internet, and you managed to report on and show us several properties which clearly met our brief but have never been available on the open market, and of course it was one of these which eventually we have chosen. This process was helped by the fact you produced a specific property report on the various properties but it was more a “Trip Advisor” report with the positives and negatives and pictures which showed everything rather than the Estate Agent sales documents that conveniently miss a few things!!

Your ability then to negotiate a suitable price with the vendors made it easy for us and the vendors I think.

As you are aware the buying process was (dare we say quite typically) littered with legal delays and slow progress which is enough to try anyone’s patience but again your involvement with all interested parties – ourselves, vendors, solicitors, neighbours and their solicitors, surveyors etc – made things a lot easier at our end especially as we live away from Pembrokeshire and you were our eyes and ears on the ground. Eventually we got everything done within the original timeframe which would not have happened without your interventions.

Finally, with your vast knowledge of the local area and the many contacts you have, we have managed to find some of the most capable and trustworthy partners to both help in the purchase but also now to carry out the necessary development works which we want to do to get the perfect house to be the perfect home.

Once again thanks so much for your continued help in finding what we were after and succeeding where several previous attempts had failed!!!

If you would ever like us to speak to any prospective clients then we would be happy to do so and I am certain our “Trip Advisor” report would be 5 Stars.

Thanks once again.

We completed the purchase of our home for the future two days ago. This wonderful, Grade II listed cottage in St Dogmaels near Cardigan is on the Teifi estuary and from the steps at the bottom of our lawn we can walk down to the water’s edge. Today the sky was cloudless and the views across and down the estuary were spectacular.

We had spent five years looking for such a location. Not only had Carol, after we had commissioned her, found the ideal property within one week, she had persuaded the owners to bring their plans forward and sell to us.

She has shared in our excitement in finding such a terrific home and she has been there to help us through the valuation, survey, discussions with the local council, negotiations with the vendor and if we asked, I suspect, she would have turned the key to let us in today. We cannot praise Carol too highly.

Just a quick note to thank you so much for helping us find the most wonderful new house.

We were so tired of our fruitless search and, until you came along, we did despair of ever finding anywhere we could both like.  Now we are fired up and so looking forward to tackling the garden.

We cannot thank you enough for your constant advice and good humour and we will recommend you to everyone we know.